775pub Casino — Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by 775pub ("the Company," "we," "us," or "our") in connection with your use of the 775pub website, mobile platform, and all associated services (collectively, the "Platform"). By registering an account or otherwise using the 775pub Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

This Policy is intended to comply with applicable data privacy laws and regulations, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. 775pub is committed to handling your personal data responsibly, transparently, and in accordance with the principles of legitimate purpose, proportionality, and transparency.

2. Personal Data We Collect

775pub collects personal data from you in several ways — directly when you register or interact with the Platform, automatically through your use of the Platform, and in some cases from third-party sources. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport number, driver's license number, SSS/UMID number).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, password (stored in encrypted form), security questions and answers, and account preferences.
• Financial Data: Payment method details including GCash account number, PayMaya account number, BPI/BDO/Metrobank account details, and transaction history.
• Verification Data: Copies of government-issued identification documents and proof of address submitted during KYC verification.
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts and email exchanges.

2.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, device type and operating system, screen resolution, and time zone.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the Platform, and features accessed.
• Transaction Data: Details of all deposits, withdrawals, bets placed, games played, bonuses claimed, and winnings received.
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 8 of this Policy.

2.3 Data from Third Parties

We may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and analytics providers. All such third parties are required to handle your data in accordance with applicable data privacy laws.

3. How We Use Your Personal Data

775pub uses your personal data only for legitimate purposes that are necessary for the operation of the Platform and the delivery of our services. The specific purposes for which we process your data include:

• Account Management: To create, maintain, and manage your 775pub player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to all games, promotions, and features available on the 775pub Platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• Legal and Regulatory Compliance: To comply with our obligations under applicable laws and regulations, including KYC/AML requirements, age verification (21+ in the Philippines), and reporting obligations to regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 775pub — but only where you have given your consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the 775pub Platform.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of our contract with you (i.e., the provision of the 775pub Platform and services).
• Legal Obligation: Processing is necessary for compliance with our legal and regulatory obligations, including KYC, AML, and age verification requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

775pub does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Service Providers

We engage trusted third-party service providers to assist in the operation of the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.

5.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities where required to do so by applicable law, court order, or regulatory directive. This includes reporting obligations under anti-money laundering regulations.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity.

6. Data Retention

775pub retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with our legal and regulatory obligations.
• Transaction Data: Retained for a minimum of five (5) years from the date of the transaction, as required by AML regulations.
• KYC/Verification Documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer Support Records: Retained for two (2) years from the date of the last interaction.
• Marketing Preferences: Retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

7. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 and other applicable laws, you have the following rights with respect to your personal data held by 775pub:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

8. Cookies and Tracking Technologies

775pub uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session management and security. These cannot be disabled.
• Performance Cookies: Used to collect anonymous information about how visitors use the Platform, helping us improve its performance and functionality.
• Functional Cookies: Used to remember your preferences and settings, such as language preference and game history.
• Analytics Cookies: Used to understand how players interact with the Platform so we can improve the user experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 775pub Platform.

9. Data Security

775pub implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include :

• SSL/TLS Encryption: All data transmitted between your device and the 775pub Platform is encrypted using industry-standard SSL/TLS protocols.
• Password Hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms and are never stored in plain text.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Secure Payment Processing: All financial transactions are processed through PCI-DSS compliant payment gateways. 775pub does not store full payment card details on its servers.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident Response: We maintain a data breach response plan and will notify affected users and the National Privacy Commission within the timeframes required by applicable law in the event of a data breach.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your 775pub login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

10. Minors and Age Restriction

The 775pub Platform is strictly intended for individuals aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the 775pub Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

775pub reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending you an email notification. The date of the most recent revision will always be displayed at the top of this page.

Your continued use of the 775pub Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data.

12. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 775pub, please contact our Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 on the 775pub Platform after login — the fastest way to reach us.
• Email: [email protected] (plain text — not a clickable link)

We are committed to resolving all data privacy inquiries promptly and transparently. All written requests will receive a response within thirty (30) calendar days of receipt.